Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

Get 24 hour support

If no-one is available when you need help, or you'd like to speak to an impartial person in confidence, you can contact the Samaritans on 116123 for round-the-clock support. You can also contact them by email or by post.


NHS Direct

For health advice and reassurance 24 hours a day 365 days per year, they provide a symptom checker and can provide confidential advice about a mental health concern. The Symptom checker is available here:

Do you need information about local services?

Online directory and information line for information on mental health services, activities and tips to support your wellbeing

Call Healthwatch Liverpool on 0300 777 7007 (Mon-Fri, 9am-5pm)
or email to find support personalised to your needs

LJMU Support Services

If you feel you are not in a crisis or immediate risk but that you feel your mental health is deteriorating please contact: or

You will be contacted within 24 hours on week-days by a member of the team. The Student Advice and Wellbeing service operates Monday to Friday 9-5pm in Aquinas Building and across faculty locations.